Shipping Policy

We want you to love your new purchase, but if for some reason you are not satisfied, we want to make it right!

Please note that the following information is regarding single piece orders and NOT wholesale orders. For questions regarding wholesale order returns, please contact your direct sales representative or our customer service team weekdays, 8AM-5PM (EST) at 717-797-2020 or shop@l2brands.com.

Return Form.

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What is your return policy?

All eligible items must be returned in unused condition, accompanied with original receipt within 30 days of delivery. After 30 days, returns are no longer accepted. In certain situations, only partial refunds are granted; this includes any item not in its original condition, or items damaged or missing for reasons not due to our error.

How long does it take for my order to ship?

Our team ships orders Monday –Friday only. We do not ship on weekends or public holidays. All orders placed will be shipped using UPS SurePost®.

You will receive a tracking number via email shortly after you package leaves our warehouse. Please note that UPS does not deliver on weekends or holidays

We do not ship internationally, and we do not offer expedited shipping options.

How long does it take for my order to ship?

After placing an order, please allow on average 5-7 business days for your order to be processed. We will notify you when your order ships.

Due to the nature of our business, during peak sales season and due to high volumes of orders, please allow for additional time for your order to ship. If you have any questions regarding your order status, please contact customer service at 717-797-2020 or shop@l2brands.com.

How can I track my shipment?

You will receive a tracking number via email shortly after you package leaves our warehouse which will estimate your package arrival date.